Support

How to get help

We’re a small team shipping SummaScan for people who live in documents. Reach out anytime. We read every message.

Contact

Email summascanai@gmail.com

Open email app

Include your account email, device (iOS/Android), and a short description of what happened. Screenshots help.

Quick FAQ

Is SummaScan free?: Yes. Free includes 15 pages per week, scan / upload to clean PDF, export with watermark, document signing, and up to 3 Ask AI uses.
Do I need Pro to scan documents?: No. Scanning and OCR are available on Free.
What does Pro unlock?: Unlimited pages and scans, full AI (Summarize, extract, Ask, draft / custom instructions), no watermark, and export to PDF, Word/DOCX, images, and text.
What are the subscription options?: Pro is a weekly subscription: $0.99 for your first week, then $2.99/week. Billed through the App Store paywall. Prices on this site are informational only; local currency may differ.
I didn’t receive a password reset email: Check spam/junk. Wait about 60 seconds before requesting another email to the same address. Make sure you’re using the email on your SummaScan account.
My scan failed or timed out: Keep the app open on a stable connection, especially for large PDFs. Try a smaller page range, then retry. If it keeps failing, email us with your account email and approximate time of the attempt.
How do subscriptions work?: Subscriptions are managed in the SummaScan app through the Apple App Store (and Google Play when available). This website does not process payments.
Can I cancel my subscription?: Yes. Cancel from your store subscription settings. Access remains active until the end of your current billing period.
How do I delete my account?: Use Delete Account in Settings inside the app, or email us from your account address and ask for deletion.